Date: 13 May 2019
Why am I being asked to complete this questionnaire?
The NHS Long Term Plan was published in January 2019 and includes a commitment to expand personal health budgets – including personal wheelchair budgets – so that 200,000 people can benefit by 2023/24. As numbers increase, it is important for people to be able to openly share their experiences of having a personal health budget, integrated personal budget or personal wheelchair budget – from their first conversation, to the ongoing care and support being provided.
NHS England commissioned the first national personal health budget and integrated personal budget survey in 2018. As a result of these findings (report), they have targeted areas for quality improvement where people are experiencing challenges, for example recruiting and employing personal assistants, and quality of information available to people. They are also working with local areas, and have delivered a series of eight regional workshops across the country for commissioners to help them improve their personal health budgets for NHS Continuing Healthcare – co-produced and co-delivered with people with lived experience of personal health budgets.
NHS England remain committed to understanding and improving people’s experiences, and are training more people with lived experience to influence systems and support individuals (p10, action 18).
NHS England has recommissioned this survey in 2019, with the addition of questions about personal wheelchair budgets. The survey findings will be used to prioritise the work NHS England does to support local and national quality improvement.
All personal health budget, integrated personal budget and personal wheelchair budget holders, whether current or historical, are invited to share their feedback about their experiences. NHS England would also like to hear from budget holders who filled in the survey last year.
How much of my time will be involved?
The questionnaire should take approximately 30 minutes to complete.
If you have any queries about the questionnaire or about how your information may be used, or if you require help completing the questionnaire, please call the FREEPHONE helpline number on 0800 783 1775. A translation service is also available if required.
Click here to access the survey
The questionnaire should take approximately 30 minutes to complete