The CCG does not have a Patient Advice and Liaison Service (PALS), however a number of NHS healthcare providers within the Bromley region do offer this service. They will be able to deal with your concerns and can offer you information, support and assistance.
For enquiries/advice relating to Princess Royal University Hospital (King's College Hospital NHS Foundation Trust), please contact their PALS department via the following:
T: 01689 863252
For enquiries/advice relating to Oxleas NHS Foundation Trust’s, please contact their PALS department via the following:
T: 0800 917 7159
For enquiries/advice relating to Bethlem Royal Hospital (South London and Maudsley NHS Foundation Trust), please contact their PALS department via the following:
T: 0800 731 2864
If you require advice about a GP, dentist, optician or pharmacist, then you can contact NHS England via the following:
T: 0300 311 2233
Healthwatch Bromley’s Information Signposting and Service works to help people in Bromley get the best out of local NHS services. You can find advice and signposting to Bromley health and social care services on the Healthwatch Bromley website or by calling 020 8315 1916.
If you want to make a formal complaint, please visit our complaints page.