Patient advice and liaison service

Bromley patient advice and liaison services (PALS)

The CCG does not have a Patient Advice and Liaison Service (PALS), however a number of NHS healthcare providers within the Bromley region do offer this service. They will be able to deal with your concerns and can offer you information, support and assistance.

Who provides PALS in Bromley?

For enquiries/advice relating to Princess Royal University Hospital (King's College Hospital NHS Foundation Trust), please contact their PALS department via the following:

T: 01689 863252

E: Kch-tr.palskent@nhs.net

 

For enquiries/advice relating to Oxleas NHS Foundation Trust’s, please contact their PALS department via the following:

T: 0800 917 7159

E: oxl-tr.pals@nhs.net

 

For enquiries/advice relating to Bethlem Royal Hospital (South London and Maudsley NHS Foundation Trust), please contact their PALS department via the following:

T: 0800 731 2864

E: pals@slam.nhs.uk

 

If you require advice about a GP, dentist, optician or pharmacist, then you can contact NHS England via the following:

T: 0300 311 2233

E: england.contactus@nhs.net

Help finding local NHS services in Bromley

 

Healthwatch Bromley’s Information Signposting and Service works to help people in Bromley get the best out of local NHS services. You can find advice and signposting to Bromley health and social care services on the Healthwatch Bromley website or by calling 020 8315 1916.

 

What if I want to make a formal complaint?

If you want to make a formal complaint, please visit our complaints page.

NHS Bromley CCG, Global House, 10 Station Approach, Bromley, BR2 7EH

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